Return & Refund Policy
REFUND (IF APPLICABLE) 退款 (如適用)
When we receive the returned product, we will notify you through email or phone call. After the inspection, we will inform you whether the products meet the return criteria.
If the product meets the return criteria, the payment will be refunded to your credit card or the payment instrument you used to purchase the product, which usually takes days.
DELAY OR LOSS REFUND (IF APPLICABLE) 延遲或遺失退款 (如適用)
If you have not received the refund, please re-check your bank account. Then contact your credit card company and it may take some time for the refund to be shown in the bank statement.
DISCOUNT & PROMOTION & LIMITED EDITION PRODUCT (IF APPLICABLE) 折扣或促銷或限量貨品 (如適用)
Only regular price items can be refunded, all discounted, promotional or all limited edition items can not be exchanged or refunded.